Questionnaire Response
Petrusenko Agency (???)
Below are the responses to the Questionnaire. The Author leaves it to the reader to consider the information for himself in determining whether you wish to do business with this Agency.
Agency Info: (Q1-4)
Ukraine,
Kharkiv,
Tobolskaya st., 42, 331/3
Contact: Petrusenko Jan
3. Please list any other agencies commonly owned and URLs if
applicable.
none
5. Please list the name of your webhost or describe how you have connection to the Internet.
6. Please indicate which of the following services you offer and indicate the costs if any associated with the type of service:
Other
7. Without divulging any trade secrets, please describe how you acquire your profiles or clients?
By using as much advertising as possible
8. Do you or your staff meet the profiled-clients in person prior to posting their profile?
Yes
9. Do you conduct an interview in person or by telephone with the profiled-client?
Yes
10. Do you sell the addresses of your profiled-clients?
Yes
11. Do you prohibit your profiled-clients from providing their home addresses or telephone numbers to their foreign correspondents?
No
12. Do you censor or monitor or modify in any way the
communications between the profiled-clients and their foreign correspondents?
Yes
13. What steps did you take to verify the accuracy of the
information provided to you by the profiled-clients? For example, do you ask for proof of birth date, education, marital history, familial history or work experience and if so what is required?
Yes
14. How often do you update this information?
every week
15. Approximately, how long does it take to remove profiled-correspondents that get engaged or married?
up to one week
16. Can a profiled-client request removal or modification of her profile and how long does this take to comply with such a request?
2-3 days
17. Do you have exclusive profiles? In other words can the profiled client ONLY be found or contacted at your agency?
yes
18. How would you respond if you found out one of your
profiled-clients was listed at another or a number of other agencies?
There were no incidents
19. Do you have a refund policy and if so please describe it?
no
20. Do you have formal procedures for addressing complaints from your clients?
yes
21. What would be your response if it were reported to you that one of your profiled-clients had defrauded someone out of money?
He would be our client no more
22. How would you describe your role or involvement in the
relationship between your foreign correspondent-clients and your profiled-clients?
It is impossible without our guidening